Thank you for choosing ONYX! Here's our shipping policy to ensure a smooth shopping experience:
Orders placed between Monday and Friday, from 9 am to 5 pm, will be processed within one business day.
Our estimated delivery times range between 1–3 working business days.
Please note that weekends and holidays are excluded from the delivery timeframe.
We partner with reliable carriers to deliver your orders promptly.
Shipping costs will be calculated at checkout based on your location and the weight of the items. Delivery charges do not apply on orders over £20.
Once your order is dispatched, you will receive a confirmation email with tracking information to monitor your shipment's progress.
At this time, we only offer shipping within United Kingdom.
Our Customer Service team is available 5 days a week. Our opening hours are 9am to 5pm Monday to Friday.
If you have any questions or concerns about your order, feel free to contact our customer service team via email at firstname.lastname@example.org
Wright to us:
UK ONYX, Unit 13, Holroyd Business Centre, Carr Bottom Rd, Bradford, West Yorkshire, BD5 9BP, UK
Thank you for choosing ONYX – we appreciate your business!